HIRDO has the mandate to work in the South & central Somalia. In recognition of the need for key infrastructure to support its operations and enhance the effectiveness of staff in executing their mandate effectively, HIRDO has strategically positioned field offices in different parts South & Central Somalia and the coordination and liaison office in Nairobi. HIRDO’s offices are fully equipped with tools of work such as desktop computers/laptops, internet connectivity and for off-grid locations; generators.

HIRDO is dedicated to Knowledge Management and Learning for organizational development, quality program management and delivery. The organization regularly identifies and incorporates the lessons learned into its future program plans and strategies and has made HIRDO to gain experience as well as strengthened its internal capabilities and aptitude to program design and implementation in order to achieve our overall goals and vision. HIRDO utilizes an integrated program design and implementation approach with gender equity being a key and basic consideration and has a Monitoring and Evaluation systems and frameworks that ensures both process and impact monitoring aspects throughout the Project Cycle Management (PCM).

Safe and predictable access is a fundamental pre-requisite for effective humanitarian and development programming. HIRDO recognizes that as the main stakeholder, communities are the entry point for any intervention and therefore, HIRDO works closely with all communities irrespective of their socio-economic status and clan or political affiliation. Partnership with target communities in all HIRDO interventions is guided by a participatory, transparent and accountable process in the entire project cycle-identification of needs assessment, analysis, formulation & design, implementation, monitoring and evaluation. This nurtures a strong sense of ownership and sustainability.

In practice, HIRDO has found that working with local communities enhances the protection of programmes. The communities act as the principal buffer against demands made by external elements. Through their representatives, they put relentless pressure upon the local authorities to allow the NGOs to work freely.

HIRDO has worked closely with communities, making significant progress in addressing the needs of the most vulnerable populations in the war-torn country. As a result of HIRDO projects, families have been able to receive the much-needed life-saving assistance in times of crisis, which has contributed to improved well-being of the recipient. HIRDO has adopted all inclusive and participatory approach in working with communities, to foster peaceful co-existence; ownership and sustainability of our intervention strategies.

HIRDO has a good number of professional full-time and part-time personnel that deliver diverse functions within its different departments. Currently the organization has over 30 regular staff (50% female) while ensuring that staff drawn from the local communities and embrace an open-door policy to all in the community in which they live and serve. This sense of integration enhanced staff and program security and sustainability.
Our staff members have the necessary departmental skills through capacity strengthening. Thus, most of these staff members have excellent institutional memory and are now scattered across the areas where HIRDO has programs. With this capacity, the organization is able to quickly mobilize and assign necessary staff to run the proposed project on short notice.

HIRDO is committed to enhancing coordination of humanitarian interventions to maximize the impact of assistance provided. The organization actively participates in the Inter-Agency Standing Committee (IASC) cluster coordination forums including water and sanitation, emergency livelihoods, shelter, protection, food security and nutrition and health.
HIRDO works and maintains partnerships for community development support with UN agencies, International NGOs; Local NGOs and Community based organizations (CBOs), Donors and relevant Line Ministries such as Ministry of Health, Clusters such as WASH, Health, Nutrition, Education, Food Security and Protection Cluster.